Terms of Use

Last Updated: May 31, 2026

These Terms of Use (“Terms”) govern your access to and use of The Divorce Guide website located at thedivorce.guide, including Haven, our artificial intelligence-powered divorce preparation assistant, and any related services, content, features, software, subscriptions, or applications (collectively, the “Service”).

The Service is owned and operated by Better Life Program, LLC, a Florida limited liability company (“Company,” “The Divorce Guide,” “we,” “us,” or “our”). Haven is the AI-powered assistant feature of the Service and is not a separate legal entity.

By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not access or use the Service.

1. Definitions

As used in these Terms:

  • “Content” means any text, documents, files, data, prompts, or other materials you upload, submit, or generate through the Service.
  • “Haven” means the Company’s artificial intelligence-powered assistant feature of the Service.
  • “Service” means the thedivorce.guide website, Haven, all related tools, software, features, and content provided by the Company.
  • “Subscription” means a paid plan granting access to premium features of the Service on a recurring billing basis.

2. Eligibility

The Service is intended solely for individuals who are:

  • At least eighteen (18) years of age;
  • Residents or citizens of the United States; and
  • Capable of entering into legally binding agreements.

You may not use the Service if you do not meet these requirements.

The Company does not represent that the Service is appropriate or available for use outside the United States. If you access the Service from outside the United States, you do so at your own risk and are solely responsible for compliance with applicable local laws.

3. Description of the Service

The Divorce Guide provides educational information, organizational tools, and AI-assisted guidance intended to help users better understand and prepare for the divorce process.

Haven is an artificial intelligence assistant that may assist users with:

  • Divorce preparation and education;
  • Understanding common divorce concepts;
  • Organizing information for attorney consultations;
  • Preparing financial information summaries;
  • Creating checklists and planning tools; and
  • Other educational and organizational functions.

The Service is not a law firm and does not provide legal representation.

4. Ownership and Intellectual Property

The Service, including Haven, all software, algorithms, models, content, design, graphics, data compilations, and other elements, are the exclusive property of the Company and are protected by United States copyright, trademark, trade secret, and other applicable intellectual property laws.

Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your personal, non-commercial divorce preparation purposes. All rights not expressly granted herein are reserved by the Company.

You may not reproduce, modify, distribute, publicly display, publicly perform, create derivative works from, or otherwise exploit any part of the Service without the Company’s prior written consent.

5. Educational Purposes Only

THE SERVICE IS PROVIDED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY.

The Service does not provide:

  • Legal advice;
  • Legal representation;
  • Financial advice;
  • Tax advice;
  • Accounting advice;
  • Mental health counseling;
  • Therapy;
  • Mediation services; or
  • Professional services of any kind.

Information provided by Haven is general in nature and may not apply to your specific circumstances.

You should consult qualified professionals before making legal, financial, tax, parenting, or other important decisions.

6. AI Limitations and No Reliance

Haven uses artificial intelligence technology to generate responses.

Artificial intelligence systems can produce information that is:

  • Incorrect;
  • Incomplete;
  • Outdated;
  • Inaccurate;
  • Misleading; or
  • Inapplicable to your circumstances.

You acknowledge and agree that:

  • AI-generated content may contain errors;
  • The Service cannot guarantee accuracy;
  • You will independently verify information before relying on it; and
  • You will not treat AI-generated responses as professional advice.

The Company makes no representation that any output generated by Haven is accurate, complete, or suitable for any purpose.

7. No Attorney-Client Relationship

Your use of the Service does not create:

  • An attorney-client relationship;
  • A fiduciary relationship;
  • A therapist-client relationship;
  • A financial advisor-client relationship;
  • A mediation relationship; or
  • Any other professional relationship.

Neither Better Life Program, LLC, The Divorce Guide, nor Haven is a law firm.

No communication through the Service shall be interpreted as legal advice or legal representation.

8. No Fiduciary Relationship

Neither Better Life Program, LLC, The Divorce Guide, nor Haven acts as a fiduciary, attorney, financial advisor, accountant, therapist, mediator, or licensed professional on behalf of any user.

Users remain solely responsible for their own decisions and actions.

9. State Law Variations

Divorce laws vary significantly between states.

Information provided through the Service may not reflect the laws, court procedures, rules, or practices applicable in your jurisdiction.

You are solely responsible for determining the applicability of any information to your specific state or circumstances.

10. Divorce Outcomes Cannot Be Predicted

Divorce outcomes depend on numerous factors including:

  • State law;
  • Judicial discretion;
  • Facts unique to each case;
  • Opposing parties;
  • Attorneys;
  • Financial circumstances;
  • Parenting considerations; and
  • Other factors beyond our control.

The Service cannot predict:

  • Court decisions;
  • Custody outcomes;
  • Child support awards;
  • Alimony awards;
  • Property division outcomes;
  • Settlement results; or
  • Legal outcomes of any kind.

11. Financial Information Disclaimer

The Service may assist users in organizing financial information for educational and planning purposes.

Users are solely responsible for verifying the accuracy and completeness of all financial information, calculations, disclosures, and documents generated with the assistance of the Service.

The Company is not responsible for errors, omissions, inaccuracies, or decisions made based on financial information generated by the Service.

12. Account Registration

You must create an account to access Haven.

You agree to:

  • Provide accurate information;
  • Keep your credentials secure;
  • Maintain updated account information; and
  • Accept responsibility for all activity occurring under your account.

You are responsible for safeguarding your password and login credentials.

13. Subscriptions, Billing, and Automatic Renewal

Certain portions of the Service require payment of subscription fees. Subscriptions may be offered on a monthly or annual basis. Subscription pricing, features, and limitations are disclosed at the time of purchase.

BY PURCHASING A SUBSCRIPTION, YOU AUTHORIZE THE COMPANY AND ITS PAYMENT PROCESSORS TO CHARGE YOUR PAYMENT METHOD ON A RECURRING BASIS UNTIL CANCELED.

Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date. You may cancel your subscription at any time through your account settings or by contacting support.

Except where required by applicable law, all payments are final and non-refundable, including:

  • Partial subscription periods;
  • Unused subscriptions;
  • Downgrades;
  • Account inactivity;
  • Failure to use the Service; and
  • Terminations resulting from violations of these Terms.

We reserve the right to change subscription pricing at any time. Price changes will not affect the current subscription period and will become effective upon the next renewal cycle after reasonable notice.

If payment cannot be successfully processed, we may suspend or terminate access to paid features until payment is received.

14. Cancellation and Termination

You may cancel your subscription at any time through your account settings.

Following your cancellation:

  • Your access continues through the end of the current billing period;
  • Account information may be retained for up to sixty (60) days;
  • Chat history may be retained for up to sixty (60) days; and
  • Data may be permanently deleted after that period.

You may request deletion of your account and personal data at any time by contacting us at support@thedivorce.guide.

The Company reserves the right to suspend or terminate your account and access to the Service at any time, with or without cause and with or without notice, including for violation of these Terms or non-payment of fees. Upon termination:

  • Your right to use the Service ends immediately;
  • We may delete your account and data consistent with our Privacy Policy; and
  • You remain responsible for any outstanding payment obligations.

15. User Content

You retain ownership of your Content.

You grant the Company a limited license to process, store, analyze, and display your Content solely for the purpose of operating the Service. This license does not include the right to use your individual conversations or submitted Content to train artificial intelligence models. Any change to this practice will be disclosed in our Privacy Policy and, where required by law, will require your affirmative consent.

You represent that you have the legal right to submit all Content provided to the Service and that your Content does not violate any applicable law or third-party rights.

16. Sensitive Information

Users should avoid submitting the following unless directly necessary for divorce-related planning purposes, such as custody or support calculations:

  • Social Security numbers;
  • Driver’s license numbers;
  • Passport numbers;
  • Financial account numbers;
  • Medical records; and
  • Confidential third-party information that you are not legally authorized to disclose.

When information about minor children is submitted in connection with custody, visitation, or child support planning, users should provide only the minimum information necessary for the specific purpose.

The Company is not responsible for information voluntarily disclosed by users.

17. Prohibited Uses

You may not:

  • Violate any law;
  • Upload unlawful content;
  • Harass or abuse others;
  • Attempt unauthorized access;
  • Reverse engineer the Service;
  • Scrape content;
  • Harvest prompts;
  • Use automated extraction tools;
  • Build competing AI systems using the Service;
  • Use the Service for any commercial purpose other than your own divorce preparation;
  • Interfere with Service operations; or
  • Circumvent usage limitations.

We may suspend or terminate accounts for violations of these Terms.

18. Third-Party Services

The Service utilizes third-party providers, which may include:

  • Anthropic;
  • OpenAI;
  • Stripe;
  • Analytics providers;
  • Hosting providers; and
  • Security providers.

These providers may process information as necessary to deliver the Service. The Company does not control third-party privacy or security practices and is not responsible for their performance or conduct.

19. Privacy and Data Practices

Our collection, use, and handling of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the practices described in our Privacy Policy.

In general, we collect limited information including your name, email address, and information voluntarily provided through the Service. We do not knowingly sell personal information.

We may use aggregated, anonymized, or de-identified information for analytics, research, service improvement, benchmarking, and business purposes.

At this time, user conversations are not used to train artificial intelligence models. If this practice changes, we will update our Privacy Policy and provide notice as required by applicable law.

20. Confidentiality and No Privilege

Communications with Haven are not protected by attorney-client privilege.

Communications with the Service should not be considered confidential legal communications.

Users should not assume that communications with Haven receive the same legal protections afforded to communications with attorneys or licensed professionals.

21. Safety and Emergencies

The Service is not an emergency service.

If you are experiencing domestic violence, abuse, threats of harm, mental health emergencies, suicidal thoughts, or any emergency situation, contact 911, emergency services, law enforcement, a qualified professional, or an appropriate crisis resource immediately.

22. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND UNINTERRUPTED AVAILABILITY.

23. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

THE COMPANY’S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) ONE HUNDRED DOLLARS ($100), OR (B) THE AMOUNT PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

24. Indemnification

You agree to defend, indemnify, and hold harmless Better Life Program, LLC and its owners, employees, contractors, affiliates, and agents from claims, damages, liabilities, losses, and expenses arising from:

  • Your use of the Service;
  • Your Content;
  • Your violation of these Terms; or
  • Your violation of applicable law.

25. Arbitration Agreement

Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules.

Arbitration shall occur in Sarasota County, Florida, unless applicable AAA rules require otherwise.

The arbitrator shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, or formation of this arbitration agreement.

26. Arbitration Opt-Out

You have the right to opt out of this Arbitration Agreement within thirty (30) days of the date you first agree to these Terms by sending written notice to support@thedivorce.guide with the subject line “Arbitration Opt-Out.”

Your notice must include your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration.

If you opt out, any disputes shall be resolved in the courts specified in Section 34 (Governing Law). Opting out does not affect any other provision of these Terms.

27. Class Action Waiver

You agree that disputes shall be resolved solely on an individual basis. You waive any right to participate in class actions, collective actions, consolidated actions, or representative proceedings.

28. Jury Trial Waiver

To the fullest extent permitted by law, you waive any right to a trial by jury.

29. Force Majeure

The Company shall not be liable for delays or failures caused by circumstances beyond its reasonable control, including natural disasters, cyberattacks, utility failures, labor disputes, governmental actions, internet outages, or third-party service interruptions.

30. Severability

If any provision of these Terms is found to be unenforceable or invalid under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be modified, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

31. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any specific breach shall not constitute a waiver of any subsequent breach or of any other provision.

32. Entire Agreement

These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and the Company regarding the Service and supersede all prior agreements, representations, and understandings relating to the subject matter herein.

33. Changes to These Terms

We may update these Terms at any time. Continued use of the Service after updates become effective constitutes acceptance of the revised Terms.

34. Governing Law

These Terms shall be governed by the laws of the State of Florida without regard to conflict-of-law principles. Any disputes not subject to arbitration shall be resolved exclusively in the state or federal courts located in Sarasota County, Florida, and you consent to personal jurisdiction in those courts.

35. Contact Information

Better Life Program, LLC DBA The Divorce Guide
P.O. Box 729
Nokomis, Florida 34274
Email: support@thedivorce.guide

36. Copyright and DMCA

The Company respects intellectual property rights. Copyright complaints and DMCA notices may be submitted to the contact information listed above. The Company reserves the right to remove allegedly infringing content and terminate repeat infringers.